3. ACKNOWLEDGE THE CONFLICT
5.source: http://slideplayer.com/slide/6091395/
Ignoring the conflicting issues is not the solution of solving it. If these issues continue to arise, your built-up resentment may lead to arguments.
Always think about the course of action you would like to pursue in order to avoid destructive behaviours. Some of them can be:
* Insults
* Defensive attitude
* Pointing fingers
* Making assumptions
The negative behaviour cause co workers to distrust you.
The best kind of strategy in dealing with these behaviours is teaching and encouraging team members to learn ideas and behaviours that will help them work through conflicts and maintain respectful working relations among the team members.
* You should be direct, factual and sincere and you should also know how to express your issues clearly to others.
* You should always go to the source of the problem.
* You should always listen actively and calmly. Its all about showing that you care and respect the other team members.
4. LEARNING ABOUT THE CONFLICT
Conflicts can occur anytime, anywhere. They can be destructive if it cannot be resolved on time. Conflicts should be addressed immediately before it grows. Just discuss the conflicting issue, go to the source of it, discuss about it, and solve it right away. Also, take future measures to avoid any similar kind of issues in the team.
Always be sure to understand the perspective of every team member before jumping to a conclusion. conflicts arise when there are differences of opinion and different mind sets. Also, even if you are inclined to agree with one side of the issue, do not make a final decision. Always explain Pro and cons of both the sides in order to make people understand better and take a right way.
6. source: http://listen-ink.net/conflict-resolution/
The picture above shows clearly the conflict solving technique.
Ignoring the conflicting issues is not the solution of solving it. If these issues continue to arise, your built-up resentment may lead to arguments.
Always think about the course of action you would like to pursue in order to avoid destructive behaviours. Some of them can be:
* Insults
* Defensive attitude
* Pointing fingers
* Making assumptions
The negative behaviour cause co workers to distrust you.
The best kind of strategy in dealing with these behaviours is teaching and encouraging team members to learn ideas and behaviours that will help them work through conflicts and maintain respectful working relations among the team members.
* You should be direct, factual and sincere and you should also know how to express your issues clearly to others.
* You should always go to the source of the problem.
* You should always listen actively and calmly. Its all about showing that you care and respect the other team members.
4. LEARNING ABOUT THE CONFLICT
Conflicts can occur anytime, anywhere. They can be destructive if it cannot be resolved on time. Conflicts should be addressed immediately before it grows. Just discuss the conflicting issue, go to the source of it, discuss about it, and solve it right away. Also, take future measures to avoid any similar kind of issues in the team.
Always be sure to understand the perspective of every team member before jumping to a conclusion. conflicts arise when there are differences of opinion and different mind sets. Also, even if you are inclined to agree with one side of the issue, do not make a final decision. Always explain Pro and cons of both the sides in order to make people understand better and take a right way.
6. source: http://listen-ink.net/conflict-resolution/
The picture above shows clearly the conflict solving technique.
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