OVERVIEW 

People get together and form teams in order to achieve higher life goals. Teams have a lot a goals and expectations to fulfill. Between this process of achieving goals, there can be situations where conflict arises and can create tension among the team members. These conflicts should never be taken negatively and instead they should be resolved by getting to the source of the problem. everyone in the team is equally important and also they have an equal say in the team. everyone should be heard and given the chance to express freely. Conflicts are a part of team and they should be handled with care and smartness. By overcoming these conflicting situations, comes out a more stronger and a better team!

8. source:http://transformationalstrategist.com/leadership-skills-team-selection/
 


BIBLIOGRAPHY 
(n.d.). Retrieved November 11, 2016, from http://www.forbes.com/

AVOIDING GROUPTHINK 

7. source: http://quotesgram.com/quotes-about-groupthink/

The video will make you understand the phenomenon go groupthink in a more better and an entertaining way.         

                                                                                 

8. source:https://www.youtube.com/watch?v=dMKK17EWXks

What is groupthink? It is a situation in a team when the team members suppresses the opposing views of its members.  It is a originally a psychological phenomenon in which the desire for harmony is an irrational and dysfunctional decision-making outcome. This situation can give birth to controversial issues and this can even lead to loss of individuality and oneness among the team members. 

One more important thing is that you should never try to change a team member. Every person is unique to its team with unique and different ideas and ways of expression. Trying to change team members will only lead to resentment. Allow your team members to express their ideas freely and also listen to them actively and calmly. 

Never underestimate anyone or their capabilities. Everyone has unique capabilities and no one should   be rude to anyone. 

Sometimes conflicts can also be productive for a team by bringing up ideas from different people, and should not always be taken negatively. Just be open to ideas and let people express them freely.  

Conflicts are a part of team and handling them and resolving them is what is more important. 

" Peace is not absence of conflict, it is the ability to handle conflict by peaceful means". 

- Ronald Reagan.

  

3. ACKNOWLEDGE THE CONFLICT

5.source: http://slideplayer.com/slide/6091395/

Ignoring the conflicting issues is not the solution of solving it. If these issues continue to arise, your built-up resentment may lead to arguments.

Always think about the course of action you would like to pursue in order to avoid destructive behaviours. Some of them can be:

* Insults
* Defensive attitude
* Pointing fingers
* Making assumptions

The negative behaviour cause co workers to distrust you.

The best kind of strategy in dealing with these behaviours is teaching and encouraging team members to learn ideas and behaviours that will help them work through conflicts and maintain respectful working relations among the team members.

* You should be direct, factual and sincere and you should also know how to express your issues clearly to others.

* You should always go to the source of the problem.

* You should always listen actively and calmly. Its all about showing that you care and respect the other team members.


4. LEARNING ABOUT THE CONFLICT 

Conflicts can occur anytime, anywhere. They can be destructive if it cannot be resolved on time. Conflicts should be addressed immediately before it grows.  Just discuss the conflicting issue, go to the source of it, discuss about it, and solve it right away. Also, take future measures to avoid any similar kind of issues in the team.
Always be sure to understand the perspective of every team member before jumping to a conclusion. conflicts arise when there are differences of opinion and different mind sets. Also, even if you are inclined to agree with one side of the issue, do not make a final decision. Always explain Pro and cons of both the sides in order to make people understand better and take a right way.

6. source: http://listen-ink.net/conflict-resolution/

The picture above shows clearly the conflict solving technique.




  

2. SET CLEAR EXPECTATIONS

3. source:https://www.hrsource.org/maimis/Members/Articles/2016/05/May_10/Becoming_the_Totally_Responsible_Person.aspx


It is difficult to built mutually clear expectations as we don't know what they are yourself. Every team has different goals and expectations. It is an equally important measure that a team and members should take in order to fulfill their team goals and expectations. Not everyone in a team has same mindsets and expectations. People think differently and act accordingly and it is the duty of the team members to set common goals and expectations and the work accordingly to achieve  those goals and this will further eliminate the chances of conflicts as working towards but, why set clear expectations? Giving others the intentions and expectations for them will give them clearer and easier  to follow.

4. source:http://www.walshaccountants.com/news/news_articles_

The above image clearly defines the need to set clear goals. Group members should meet regularly and discuss about their issues and expectations. Sit down and calmly discuss all the group stuff. But this does not mean that discussion can solve everything, there is a risk that expectations may still be unclear and incomplete. It is encouraged that team members should come prepared  for the team meeting and should always pen down the important questions concerning the team expectations that can further lead to team conflict.

Team members  need to know their as well as their group's expectations so that their group can succeed.


REFRENCES 

1. https://www.hrsource.org/maimis/Members/Articles/2016/05/May_10/Becoming_the_Totally_Responsible_Person.aspx

HOW TO HANDLE CONFLICT IN TEAMS?

1. source: how to handle conflict in teams picture

People have different viewpoints and, under the right set of circumstances, those differences escalate to conflict. How you handle that conflict determines whether it works to the team's advantage, or contributes to its demise. It totally depends on the members how they deal with the conflicting situation. Some try to completely eliminate the conflicting situation by actually removing the main cause of the conflict while others try to smartly deal with it and preventing it to occur in future. You can choose to ignore it, complain about it, blame someone for it, or try to deal with it or you can be direct, clarify what is going on, and attempt to reach a resolution through common techniques like negotiation or compromise. It's clear that conflict has to be dealt with. 

There can be some measures or preventive things that teams should try to establish among their team members so that they can prevent or handle conflicts:

1. GOOD COMMUNICATION SKILLS

2. source: http://aboutleaders.com/good-communication-skills-open-ended-questions/

This is the first and the most important step a team should take in order to handle conflicts in a team. Listen first, and then speak. This communication rule applies to every team and its group members. Listening is a key element in understanding your team as well as your team members. Listen to all your team members and discuss what is preventing them from reaching the team goals and what is creating conflicting situations. 

REFRENCES: 
1. http://www.forbes.com/home_usa/


2. http://www.forbes.com/sites/mikemyatt/2012/02/22/5-keys-to-dealing-with-workplace-conflict/#28a324e015a0